{"id":197,"date":"2026-06-18T12:09:03","date_gmt":"2026-06-18T12:09:03","guid":{"rendered":"https:\/\/greenyellow-aardvark-190030.hostingersite.com\/?page_id=197"},"modified":"2026-08-12T14:29:47","modified_gmt":"2026-08-12T14:29:47","slug":"vida-de-csm-curso","status":"publish","type":"page","link":"https:\/\/csbeyondrevenue.com\/en\/vida-de-csm-curso\/","title":{"rendered":"Vida de CSM &#8211; Curso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"197\" class=\"elementor elementor-197\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a4d6a5 e-flex e-con-boxed e-con e-parent\" data-id=\"8a4d6a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-39d911a e-con-full e-flex e-con e-child\" data-id=\"39d911a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06145ec elementor-widget elementor-widget-image\" data-id=\"06145ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/06\/2-1024x512.jpg\" class=\"attachment-large size-large wp-image-163\" alt=\"Imagem da lua em alta defini\u00e7\u00e3o, com crateras vis\u00edveis contra o fundo escuro do espa\u00e7o\" srcset=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/06\/2-1024x512.jpg 1024w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/06\/2-300x150.jpg 300w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/06\/2-768x384.jpg 768w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/06\/2.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1659b9 elementor-widget elementor-widget-heading\" data-id=\"e1659b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">METODOLOGIA MISS\u00c3O DE SUCESSO<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c9d34 elementor-widget elementor-widget-heading\" data-id=\"b0c9d34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Decole sua carreira em Customer Success.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a02e70c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a02e70c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Acelere sua vida profissional e sua remunera\u00e7\u00e3o com o m\u00e9todo de quem j\u00e1 fez isso em 3 continentes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d44d58 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0d44d58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#lista\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entrar na lista de espera \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10b776d elementor-widget elementor-widget-heading\" data-id=\"10b776d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Vagas limitadas. Primeiros inscritos t\u00eam condi\u00e7\u00f5es especiais. <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-422d43a e-flex e-con-boxed e-con e-parent\" data-id=\"422d43a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be7022e e-con-full e-flex e-con e-child\" data-id=\"be7022e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa2f697 elementor-widget elementor-widget-heading\" data-id=\"aa2f697\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Resultados reais<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-964532c elementor-widget elementor-widget-heading\" data-id=\"964532c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Depoimentos de quem decolou<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb32005 elementor-skin-slideshow elementor-arrows-yes elementor-widget elementor-widget-media-carousel\" data-id=\"fb32005\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;slideshow&quot;,&quot;slideshow_slides_per_view&quot;:&quot;3&quot;,&quot;autoplay_speed&quot;:50000,&quot;lazyload&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:29,&quot;sizes&quot;:[]},&quot;effect&quot;:&quot;slide&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/3-1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"fb32005\" data-elementor-lightbox-title=\"3 (1)\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODM1LCJ1cmwiOiJodHRwczpcL1wvY3NiZXlvbmRyZXZlbnVlLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDdcLzMtMS5wbmciLCJzbGlkZXNob3ciOiJmYjMyMDA1In0%3D\" data-elementor-lightbox-video=\"https:\/\/www.youtube.com\/embed\/MpeTIxPqh6k?feature=oembed&amp;autoplay=1&amp;rel=0&amp;controls=0\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Depoimento em v\u00eddeo de Lucas Oliveira: De estagi\u00e1rio a supervisor de CS, sobre a Mentoria Vida de CSM\" data-background=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/3-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t<span class=\"elementor-screen-only\">Play<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"#\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"fb32005\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJzbGlkZXNob3ciOiJmYjMyMDA1In0%3D\" data-elementor-lightbox-video=\"https:\/\/www.youtube.com\/embed\/1Haht1tYX4E?feature=oembed&amp;autoplay=1&amp;rel=0&amp;controls=0\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"\" data-background=\"\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 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data-elementor-lightbox-video=\"https:\/\/www.youtube.com\/embed\/-ao7XiTH8VY?feature=oembed&amp;autoplay=1&amp;rel=0&amp;controls=0\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Depoimento em v\u00eddeo de Diana Chang: A base que eu precisava, sobre a Mentoria Vida de CSM\" data-background=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/2-2.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t<span class=\"elementor-screen-only\">Play<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/2-2.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"fb32005\" data-elementor-lightbox-title=\"2 (2)\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODMwLCJ1cmwiOiJodHRwczpcL1wvY3NiZXlvbmRyZXZlbnVlLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDdcLzItMi5wbmciLCJzbGlkZXNob3ciOiJmYjMyMDA1In0%3D\" data-elementor-lightbox-video=\"https:\/\/www.youtube.com\/embed\/-ao7XiTH8VY?feature=oembed&amp;autoplay=1&amp;rel=0&amp;controls=0\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Depoimento em v\u00eddeo de Diana Chang: A base que eu precisava, sobre a Mentoria Vida de CSM\" data-background=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/2-2.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed-play\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-play\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M838 162C746 71 633 25 500 25 371 25 258 71 163 162 71 254 25 367 25 500 25 633 71 746 163 837 254 929 367 979 500 979 633 979 746 933 838 837 929 746 975 633 975 500 975 367 929 254 838 162M808 192C892 279 933 379 933 500 933 621 892 725 808 808 725 892 621 938 500 938 379 938 279 896 196 808 113 725 67 621 67 500 67 379 108 279 196 192 279 108 383 62 500 62 621 62 721 108 808 192M438 392V642L642 517 438 392Z\"><\/path><\/svg>\t\t\t\t\t<span class=\"elementor-screen-only\">Play<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" 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data-background=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/3-1.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"\" data-background=\"\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Depoimento em v\u00eddeo de Diana Chang: A base que eu precisava, sobre a Mentoria Vida de CSM\" data-background=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/2-2.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Depoimento em v\u00eddeo de Diana Chang: A base que eu precisava, sobre a Mentoria Vida de CSM\" data-background=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/2-2.png\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53e5039 e-flex e-con-boxed e-con e-parent\" data-id=\"53e5039\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ef16d87 e-con-full e-flex e-con e-child\" data-id=\"ef16d87\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cde60d4 elementor-widget elementor-widget-heading\" data-id=\"cde60d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Quem j\u00e1 orbitou com a Sylvia<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3118d9 elementor-arrows-yes elementor-pagination-type-bullets elementor-review--has-separator elementor--star-style-star_fontawesome elementor-widget elementor-widget-reviews\" data-id=\"d3118d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;3&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:17,&quot;sizes&quot;:[]},&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"reviews.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-3b3a4ae\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Lilian Nascimento<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Sr Customer Success Analyst<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Read More\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t\"Passando aqui pra te agradecer o treinamento que voc\u00ea deu pra gente focado em Sucesso do Cliente. Com esse treinamento tudo fez muito mais sentido, tudo ficou muito mais claro. A gente conseguiu pegar v\u00e1rios insights legais e trazer pra nossa realidade. Trouxemos dicas pro time de automa\u00e7\u00f5es, incluindo o risco de churn, e v\u00e1rias outras coisas bacanas. Eu estou muito contente e indico de olhos fechados esse curso. S\u00f3 tenho realmente a agradecer\"\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-ce03269\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Diana Chang<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Head of Customer Success<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Read More\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t\"Eu n\u00e3o venho da \u00e1rea de CS, ent\u00e3o para mim tudo foi muito novo no come\u00e7o. A Syl conseguiu me dar a base de CS e me explicou sobre todas as terminologias e m\u00e9tricas, conseguimos at\u00e9 falar um pouco sobre metas e b\u00f4nus. Eu super recomendo. Al\u00e9m da Syl ser super simp\u00e1tica, ela sempre d\u00e1 boas dicas! Agrade\u00e7o demais.\"\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-6e7d98c\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Anny Te\u00f3filo<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Analista de CS<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Read More\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t\"Queria muito agradecer pela mentoria. N\u00e3o posso estar mais feliz!\nGra\u00e7as a ela (Sylvia) eu consegui me recolocar no mercado e consigo atuar no meu dia a dia como CS. N\u0101o tenho palavras para agradecer todo o carinho e suporte. \nJ\u00e1 estou ansiosa para a pr\u00f3xima. Muito obrigada e continue com este trabalho maravilhoso que voc\u00ea tem de orientar quem precisa.\"\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-374172c\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Isabely Alves<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Customer Success &amp; Community Manager<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Read More\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t\u201cEu estou super feliz, acabei de sair da mentoria  com a Syl. Eu recebi dicas super valiosas pra aplicar na \u00e1rea de Sucesso do Cliente e para melhorar a experi\u00eancia dele com o produto e o servi\u00e7o oferecido pela minha empresa. Fica a dica pra quem ainda n\u00e3o fez a mentoria.\"\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-c530ac0\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Lucas Oliveira<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Head of Customer Success<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Read More\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t\"N\u00f3s superamos as expectativas com os resultados. A gente tem alcan\u00e7ado resultados muito expressivos em n\u00famero de carteira de clientes, expans\u00e3o da \u00e1rea, novos colaboradores, playbooks e atividades. A gente p\u00f4de ter essa vis\u00e3o muito mais estrat\u00e9gica com a expertise desses v\u00e1rios anos de atua\u00e7\u00e3o que a Sylvia tem no mercado.\n\nEu comecei aqui na empresa como estagi\u00e1rio e alcancei um cargo de confian\u00e7a em CS.\"\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48dd8d5 e-flex e-con-boxed e-con e-parent\" data-id=\"48dd8d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-76f147b e-con-full e-flex e-con e-child\" data-id=\"76f147b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d87398a elementor-widget elementor-widget-heading\" data-id=\"d87398a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Para quem \u00e9<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-083050e elementor-widget elementor-widget-heading\" data-id=\"083050e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Para quem quer encurtar o caminho entre onde voc\u00ea est\u00e1 hoje e a carreira que deseja construir em Customer Success.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33e9de0 elementor-widget elementor-widget-text-editor\" data-id=\"33e9de0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A Metodologia Miss\u00e3o de Sucesso ajuda voc\u00ea a identificar o pr\u00f3ximo passo e desenvolver as habilidades certas para chegar l\u00e1 com clareza, confian\u00e7a e estrat\u00e9gia, desde a entrada na \u00e1rea at\u00e9 a lideran\u00e7a.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9deb64 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"e9deb64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#lista\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entrar na lista de espera \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ead92f e-con-full e-flex e-con e-child\" data-id=\"6ead92f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3be98d9 elementor-widget elementor-widget-heading\" data-id=\"3be98d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#ffc15a\">\u2713<\/span>&nbsp; Para quem quer fazer transi\u00e7\u00e3o de carreira<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-549e7e6 elementor-widget elementor-widget-text-editor\" data-id=\"549e7e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Entenda como Customer Success funciona e ganhe confian\u00e7a para se destacar nas entrevistas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de7d0fb elementor-widget elementor-widget-heading\" data-id=\"de7d0fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#ffc15a\">\u2713<\/span>&nbsp; Para quem j\u00e1 atua na \u00e1rea e precisa de repert\u00f3rio<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93638c0 elementor-widget elementor-widget-text-editor\" data-id=\"93638c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Desenvolva as compet\u00eancias estrat\u00e9gicas que tornam voc\u00ea um profissional mais valorizado pelo mercado.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb0b8a9 elementor-widget elementor-widget-heading\" data-id=\"eb0b8a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#ffc15a\">\u2713<\/span>&nbsp; Para novos gestores que precisam se aprofundar<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b70580 elementor-widget elementor-widget-text-editor\" data-id=\"4b70580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Aprenda a liderar pessoas, estruturar times, definir metas e organizar processos para gerar resultados de impacto.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adc92e0 e-con-full e-flex e-con e-parent\" data-id=\"adc92e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-24d9bc1 e-con-full e-flex e-con e-child\" data-id=\"24d9bc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77766d2 elementor-widget elementor-widget-heading\" data-id=\"77766d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">METODOLOGIA MISS\u00c3O DE SUCESSO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58193fa elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"58193fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O segredo n\u00e3o est\u00e1 apenas no conte\u00fado. Est\u00e1 na ordem em que voc\u00ea aprende.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb63b1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6eb63b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Cada m\u00f3dulo foi estruturado para desenvolver uma nova compet\u00eancia, na ordem certa. E cada nova compet\u00eancia amplia sua capacidade de gerar valor para seus clientes.<\/span><\/p><p><span style=\"font-weight: 400;\">Quanto mais valor voc\u00ea entrega, mais resultados seus clientes alcan\u00e7am. Quanto mais resultados, maior \u00e9 o seu impacto &#8211; e mais sua carreira evolui.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Voc\u00ea e seus clientes crescem juntos. <\/span><b>Exponencialmente<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-289656c elementor-widget elementor-widget-html\" data-id=\"289656c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n.met-stage{position:relative;max-width:1180px;margin:40px auto 0;aspect-ratio:1100\/720}\r\n.met-stage svg{position:absolute;inset:0;width:100%;height:100%;display:block}\r\n.met-flight{display:none}\r\n@media (max-width:767px){.met-stage{display:none}.met-flight{display:block;position:relative;max-width:420px;margin:32px auto 0;padding:4px 0 0 2px;text-align:left}\r\n.met-flight::before{content:'';position:absolute;left:17px;top:20px;bottom:20px;width:1px;background:linear-gradient(180deg,rgba(255,193,90,.55),rgba(123,61,255,.35) 40%,rgba(45,114,255,.35))}\r\n.met-step{position:relative;z-index:1;display:flex;align-items:center;gap:16px;padding:10px 0}\r\n.met-step-node{flex:0 0 34px;height:34px;display:flex;align-items:center;justify-content:center;background:#06060c;border:1px solid rgba(253,248,240,.22);border-radius:50%;font:600 12px 'Space Grotesk',sans-serif;color:rgba(253,248,240,.85)}\r\n.met-step-num{display:block;font:600 9.5px 'Space Grotesk',sans-serif;letter-spacing:.22em;color:rgba(253,248,240,.42);text-transform:uppercase}\r\n.met-step-title{display:block;font:600 15px 'Space Grotesk',sans-serif;color:#fdf8f0;margin-top:2px}\r\n.met-step.start .met-step-node{border-color:rgba(255,193,90,.7);color:#ffc15a}\r\n.met-step.start .met-step-num{color:rgba(255,193,90,.75)}\r\n.met-step.finale .met-step-node{border-color:rgba(45,114,255,.7);color:#2d72ff}\r\n.met-step.finale .met-step-num{color:rgba(45,114,255,.85)}}\r\n<\/style>\r\n<div class=\"met-stage\">\r\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1100 720\" preserveaspectratio=\"xMidYMid meet\" role=\"img\" aria-label=\"Curva ascendente do m\u00e9todo com o Marco Zero na origem e oito m\u00f3dulos at\u00e9 Manuten\u00e7\u00e3o em v\u00f4o.\">\r\n<defs>\r\n<!-- GRADIENTE INVERTIDO: dourado (baixo-esquerda, origem) -> roxo -> azul (alto-direita, chegada) -->\r\n<lineargradient id=\"metCurve\" x1=\"0\" y1=\"1\" x2=\"1\" y2=\"0\"><stop offset=\"0\" stop-color=\"#ffc15a\"\/><stop offset=\".5\" stop-color=\"rgba(123,61,255,.85)\"\/><stop offset=\"1\" stop-color=\"rgba(45,114,255,.9)\"\/><\/lineargradient>\r\n<lineargradient id=\"metFill\" x1=\"0\" y1=\"0\" x2=\"0\" y2=\"1\"><stop offset=\"0\" stop-color=\"rgba(45,114,255,.12)\"\/><stop offset=\"1\" 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font-family=\"Space Grotesk\" font-weight=\"600\">\r\n  <tspan x=\"70\" dy=\"0\">Sucesso do<\/tspan>\r\n  <tspan x=\"70\" dy=\"18\">seu cliente<\/tspan>\r\n<\/text>\r\n<text x=\"566\" y=\"625\" text-anchor=\"middle\" font-size=\"13\" fill=\"rgba(253,248,240,.6)\" font-family=\"Space Grotesk\" font-weight=\"600\">Seu sucesso<\/text>\r\n\r\n<!-- \u00c1rea e curva: come\u00e7a NA ORIGEM (92, 600) at\u00e9 (978, 95) -->\r\n<path d=\"M 92,600 C 130,585 200,570 236,558 C 290,540 306,522 342,505 C 380,485 412,470 448,452 C 484,432 518,415 554,395 C 590,375 624,355 660,335 C 696,315 730,285 766,258 C 802,230 836,205 872,175 C 908,145 960,110 978,95 L 978,600 L 92,600 Z\" fill=\"url(#metFill)\"\/>\r\n<path d=\"M 92,600 C 130,585 200,570 236,558 C 290,540 306,522 342,505 C 380,485 412,470 448,452 C 484,432 518,415 554,395 C 590,375 624,355 660,335 C 696,315 730,285 766,258 C 802,230 836,205 872,175 C 908,145 960,110 978,95\" fill=\"none\" stroke=\"url(#metCurve)\" stroke-width=\"2.5\" stroke-linecap=\"round\"\/>\r\n\r\n<!-- Trajet\u00f3ria final tracejada (azul) -->\r\n<path d=\"M 978,95 C 993,80 1006,68 1018,58\" fill=\"none\" stroke=\"rgba(45,114,255,.6)\" stroke-width=\"1.6\" stroke-dasharray=\"1 6\" stroke-linecap=\"round\" marker-end=\"url(#metArrow)\"\/>\r\n\r\n<!-- ============ LINHAS CONECTORAS (todas verticais, zigzag 01\u2191 02\u2193 03\u2191 04\u2193 05\u2191 06\u2193 07\u2191 08\u2191) ============ -->\r\n<g stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1\" stroke-dasharray=\"2 3\" fill=\"none\">\r\n  <!-- 01 -> n\u00f3 (236, 558): label ACIMA -->\r\n  <line x1=\"236\" y1=\"497\" x2=\"236\" y2=\"558\"\/>\r\n  <!-- 02 -> n\u00f3 (342, 505): label ABAIXO -->\r\n  <line x1=\"342\" y1=\"562\" x2=\"342\" y2=\"505\"\/>\r\n  <!-- 03 -> n\u00f3 (448, 452): label ACIMA -->\r\n  <line x1=\"448\" y1=\"390\" x2=\"448\" y2=\"452\"\/>\r\n  <!-- 04 -> n\u00f3 (554, 395): label ABAIXO -->\r\n  <line x1=\"554\" y1=\"452\" x2=\"554\" y2=\"395\"\/>\r\n  <!-- 05 -> n\u00f3 (660, 335): label ACIMA -->\r\n  <line x1=\"660\" y1=\"273\" x2=\"660\" y2=\"335\"\/>\r\n  <!-- 06 -> n\u00f3 (766, 258): label ABAIXO -->\r\n  <line x1=\"766\" y1=\"316\" x2=\"766\" y2=\"258\"\/>\r\n  <!-- 07 -> n\u00f3 (872, 175): label ABAIXO (quebra zigzag pra dar respiro ao 08) -->\r\n  <line x1=\"872\" y1=\"270\" x2=\"872\" y2=\"175\"\/>\r\n<\/g>\r\n<!-- Marco Zero n\u00e3o precisa de linha conectora: o c\u00edrculo M0 fica logo acima do label -->\r\n<!-- 08 (finale): label acima, linha vertical azul -->\r\n<line x1=\"978\" y1=\"45\" x2=\"978\" y2=\"95\" stroke=\"rgba(45,114,255,.55)\" stroke-width=\"1\" stroke-dasharray=\"2 3\" fill=\"none\"\/>\r\n\r\n<!-- ============ N\u00d3S ============ -->\r\n<g font-family=\"Space Grotesk\" font-weight=\"600\" font-size=\"11.5\" text-anchor=\"middle\">\r\n  <!-- Marco Zero: c\u00edrculo dourado NA ORIGEM (92, 600), sem n\u00famero, com tra\u00e7o interno -->\r\n  <g><circle cx=\"92\" cy=\"600\" r=\"15\" fill=\"#06060c\" stroke=\"#ffc15a\" stroke-width=\"1.6\"\/><text x=\"92\" y=\"604\" fill=\"#ffc15a\" font-size=\"9\" letter-spacing=\"1.5\">M0<\/text><\/g>\r\n\r\n  <g><circle cx=\"236\" cy=\"558\" r=\"14\" fill=\"#06060c\" stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1.2\"\/><text x=\"236\" y=\"562\" fill=\"rgba(253,248,240,.85)\">01<\/text><\/g>\r\n  <g><circle cx=\"342\" cy=\"505\" r=\"14\" fill=\"#06060c\" stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1.2\"\/><text x=\"342\" y=\"509\" fill=\"rgba(253,248,240,.85)\">02<\/text><\/g>\r\n  <g><circle cx=\"448\" cy=\"452\" r=\"14\" fill=\"#06060c\" stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1.2\"\/><text x=\"448\" y=\"456\" fill=\"rgba(253,248,240,.85)\">03<\/text><\/g>\r\n  <g><circle cx=\"554\" cy=\"395\" r=\"14\" fill=\"#06060c\" stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1.2\"\/><text x=\"554\" y=\"399\" fill=\"rgba(253,248,240,.85)\">04<\/text><\/g>\r\n  <g><circle cx=\"660\" cy=\"335\" r=\"14\" fill=\"#06060c\" stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1.2\"\/><text x=\"660\" y=\"339\" fill=\"rgba(253,248,240,.85)\">05<\/text><\/g>\r\n  <g><circle cx=\"766\" cy=\"258\" r=\"14\" fill=\"#06060c\" stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1.2\"\/><text x=\"766\" y=\"262\" fill=\"rgba(253,248,240,.85)\">06<\/text><\/g>\r\n  <g><circle cx=\"872\" cy=\"175\" r=\"14\" fill=\"#06060c\" stroke=\"rgba(253,248,240,.28)\" stroke-width=\"1.2\"\/><text x=\"872\" y=\"179\" fill=\"rgba(253,248,240,.85)\">07<\/text><\/g>\r\n  <!-- N\u00f3 08 (finale) em azul -->\r\n  <g><circle cx=\"978\" cy=\"95\" r=\"16\" fill=\"#06060c\" stroke=\"#2d72ff\" stroke-width=\"1.6\"\/><text x=\"978\" y=\"99\" fill=\"#2d72ff\">08<\/text><\/g>\r\n<\/g>\r\n\r\n<!-- ============ LABELS ============ -->\r\n<g font-family=\"Space Grotesk\">\r\n  <!-- Marco Zero: label abaixo-esquerda do c\u00edrculo -->\r\n  <text x=\"60\" y=\"670\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(255,193,90,.75)\" text-anchor=\"start\">PONTO DE PARTIDA<\/text>\r\n  <text x=\"60\" y=\"686\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"start\">Marco Zero<\/text>\r\n\r\n  <!-- M\u00f3dulos 01-07 (zigzag: 01\u2191 02\u2193 03\u2191 04\u2193 05\u2191 06\u2193 07\u2191) -->\r\n  <text x=\"236\" y=\"475\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(253,248,240,.45)\" text-anchor=\"middle\">M\u00d3DULO 01<\/text>\r\n  <text x=\"236\" y=\"491\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Manual do astronauta<\/text>\r\n\r\n  <text x=\"342\" y=\"576\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(253,248,240,.45)\" text-anchor=\"middle\">M\u00d3DULO 02<\/text>\r\n  <text x=\"342\" y=\"592\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Abastecendo a nave<\/text>\r\n\r\n  <text x=\"448\" y=\"368\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(253,248,240,.45)\" text-anchor=\"middle\">M\u00d3DULO 03<\/text>\r\n  <text x=\"448\" y=\"384\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Aquecendo os motores<\/text>\r\n\r\n  <text x=\"554\" y=\"466\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(253,248,240,.45)\" text-anchor=\"middle\">M\u00d3DULO 04<\/text>\r\n  <text x=\"554\" y=\"482\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Entrando em \u00f3rbita<\/text>\r\n\r\n  <text x=\"660\" y=\"251\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(253,248,240,.45)\" text-anchor=\"middle\">M\u00d3DULO 05<\/text>\r\n  <text x=\"660\" y=\"267\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Base de controle<\/text>\r\n\r\n  <text x=\"766\" y=\"330\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(253,248,240,.45)\" text-anchor=\"middle\">M\u00d3DULO 06<\/text>\r\n  <text x=\"766\" y=\"346\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Estabilidade da nave<\/text>\r\n\r\n  <text x=\"872\" y=\"285\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(253,248,240,.45)\" text-anchor=\"middle\">M\u00d3DULO 07<\/text>\r\n  <text x=\"872\" y=\"301\" font-size=\"13\"  font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Turbinando a velocidade<\/text>\r\n\r\n  <!-- M\u00f3dulo 08 (finale): eyebrow em azul -->\r\n  <text x=\"978\" y=\"28\" font-size=\"9.5\" font-weight=\"600\" letter-spacing=\"2\" fill=\"rgba(45,114,255,.85)\" text-anchor=\"middle\">M\u00d3DULO 08<\/text>\r\n  <text x=\"978\" y=\"44\" font-size=\"13\" font-weight=\"600\" fill=\"#fdf8f0\" text-anchor=\"middle\">Manuten\u00e7\u00e3o em v\u00f4o<\/text>\r\n<\/g>\r\n<\/svg>\r\n<\/div>\r\n<div class=\"met-flight\">\r\n<div class=\"met-step start\"><span class=\"met-step-node\">M0<\/span><span><span class=\"met-step-num\">Ponto de partida<\/span><span class=\"met-step-title\">Marco Zero<\/span><\/span><\/div>\r\n<div class=\"met-step\"><span class=\"met-step-node\">01<\/span><span><span class=\"met-step-num\">M\u00f3dulo 01<\/span><span class=\"met-step-title\">Manual do astronauta<\/span><\/span><\/div>\r\n<div class=\"met-step\"><span class=\"met-step-node\">02<\/span><span><span class=\"met-step-num\">M\u00f3dulo 02<\/span><span class=\"met-step-title\">Abastecendo a nave<\/span><\/span><\/div>\r\n<div class=\"met-step\"><span class=\"met-step-node\">03<\/span><span><span class=\"met-step-num\">M\u00f3dulo 03<\/span><span class=\"met-step-title\">Aquecendo os motores<\/span><\/span><\/div>\r\n<div class=\"met-step\"><span class=\"met-step-node\">04<\/span><span><span class=\"met-step-num\">M\u00f3dulo 04<\/span><span class=\"met-step-title\">Entrando em \u00f3rbita<\/span><\/span><\/div>\r\n<div class=\"met-step\"><span class=\"met-step-node\">05<\/span><span><span class=\"met-step-num\">M\u00f3dulo 05<\/span><span class=\"met-step-title\">Base de controle<\/span><\/span><\/div>\r\n<div class=\"met-step\"><span class=\"met-step-node\">06<\/span><span><span class=\"met-step-num\">M\u00f3dulo 06<\/span><span class=\"met-step-title\">Estabilidade da nave<\/span><\/span><\/div>\r\n<div class=\"met-step\"><span class=\"met-step-node\">07<\/span><span><span class=\"met-step-num\">M\u00f3dulo 07<\/span><span class=\"met-step-title\">Turbinando a velocidade<\/span><\/span><\/div>\r\n<div class=\"met-step finale\"><span class=\"met-step-node\">08<\/span><span><span class=\"met-step-num\">M\u00f3dulo 08<\/span><span class=\"met-step-title\">Manuten\u00e7\u00e3o em v\u00f4o<\/span><\/span><\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da8082e e-flex e-con-boxed e-con e-parent\" data-id=\"da8082e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-03d1cb6 e-con-full e-flex e-con e-child\" data-id=\"03d1cb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c334c91 elementor-widget elementor-widget-heading\" data-id=\"c334c91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">O que est\u00e1 incluso<\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ff8401 e-con-full e-flex e-con e-child\" data-id=\"0ff8401\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e46870e e-con-full e-flex e-con e-child\" data-id=\"e46870e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb05d6d elementor-widget elementor-widget-heading\" data-id=\"cb05d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ACESSO POR 12 MESES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb1ac29 elementor-widget elementor-widget-text-editor\" data-id=\"fb1ac29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Estude no seu ritmo e revise o conte\u00fado sempre que precisar durante um ano.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd1feea e-con-full e-flex e-con e-child\" data-id=\"dd1feea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af8b94b elementor-widget elementor-widget-heading\" data-id=\"af8b94b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">ACOMPANHAMENTO EM GRUPO<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd485be elementor-widget elementor-widget-text-editor\" data-id=\"fd485be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Encontros exclusivos ao vivo por 3 meses para tirar d\u00favidas, compartilhar experi\u00eancias e transformar conhecimento em pr\u00e1tica.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee4f994 e-con-full e-flex e-con e-child\" data-id=\"ee4f994\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2cc6cf elementor-widget elementor-widget-heading\" data-id=\"d2cc6cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">EXERC\u00cdCIOS PR\u00c1TICOS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09825e9 elementor-widget elementor-widget-text-editor\" data-id=\"09825e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Exerc\u00edcios ao longo dos m\u00f3dulos para consolidar o aprendizado e transformar conhecimento em habilidade.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-336fca67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"336fca67\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-461de2d3\" data-id=\"461de2d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-472db2de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"472db2de\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-40 elementor-top-column elementor-element elementor-element-36c61f54\" data-id=\"36c61f54\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-614f23bc elementor-widget elementor-widget-image\" data-id=\"614f23bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1372\" height=\"2048\" src=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_fhrge9fhrge9fhrg-1372x2048.png\" class=\"attachment-2048x2048 size-2048x2048 wp-image-326\" alt=\"Mulher profissional sentada em poltrona de est\u00fadio, com microfone de podcast e estante de livros ao fundo\" srcset=\"https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_fhrge9fhrge9fhrg-1372x2048.png 1372w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_fhrge9fhrge9fhrg-201x300.png 201w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_fhrge9fhrge9fhrg-686x1024.png 686w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_fhrge9fhrge9fhrg-768x1146.png 768w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_fhrge9fhrge9fhrg-1029x1536.png 1029w, https:\/\/csbeyondrevenue.com\/wp-content\/uploads\/2026\/07\/Gemini_Generated_Image_fhrge9fhrge9fhrg.png 1694w\" sizes=\"(max-width: 1372px) 100vw, 1372px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-60 elementor-top-column elementor-element elementor-element-39b6a627\" data-id=\"39b6a627\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d7183bb elementor-widget elementor-widget-heading\" data-id=\"3d7183bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Quem ser\u00e1 sua mentora?<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7caa30d0 elementor-widget elementor-widget-heading\" data-id=\"7caa30d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sylvia Lopes Caiuby<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f78d66e elementor-widget elementor-widget-text-editor\" data-id=\"1f78d66e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sou Sylvia, fundadora do Vida de CSM e l\u00edder de Customer Success com experi\u00eancia pr\u00e1tica no Brasil, na Am\u00e9rica Latina, nos Estados Unidos e na Europa.<\/span><\/p><p><span style=\"font-weight: 400;\">Ao longo dos meus 20 anos de carreira, desenvolvi um olhar diferenciado sobre pessoas, processos e estrat\u00e9gias de neg\u00f3cio. Liderei equipes, estruturei opera\u00e7\u00f5es de Customer Success do zero, constru\u00ed relacionamentos estrat\u00e9gicos com clientes e atuei em diferentes mercados e n\u00edveis de maturidade.<\/span><\/p><p><span style=\"font-weight: 400;\">Criei o M\u00e9todo Miss\u00e3o de Sucesso para ajudar outros profissionais a encurtarem o caminho entre onde est\u00e3o hoje e a carreira que desejam construir. Um m\u00e9todo pr\u00e1tico e estruturado para desenvolver as habilidades certas, na ordem certa, e acelerar a evolu\u00e7\u00e3o em Customer Success.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d19219f elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1d19219f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#lista\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entrar na lista de espera \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7103265a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7103265a\" data-element_type=\"section\" data-e-type=\"section\" id=\"lista\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38b449c6\" data-id=\"38b449c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b4cc280 elementor-widget elementor-widget-heading\" data-id=\"3b4cc280\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">O que voc\u00ea vai aprender<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58250b54 elementor-widget elementor-widget-accordion\" data-id=\"58250b54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1471\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1471\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 1 \u00b7 Manual do Astronauta: Fundamentos de Customer Success<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1471\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1471\"><p>Antes de levantar voo, voc\u00ea precisa entender por que Customer Success existe. Desenvolva a mentalidade de um profissional de CS, entendendo como a \u00e1rea gera valor para clientes e empresas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1472\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1472\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 2 \u00b7 Abastecendo a nave: Defini\u00e7\u00e3o de objetivos<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1472\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1472\"><p>Nenhuma miss\u00e3o espacial acontece sem combust\u00edvel. Aprenda a alinhar os objetivos da empresa aos objetivos do cliente, criando a base para gerar valor em toda a jornada.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1473\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1473\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 3 \u00b7 Aquecendo os motores: Explorando a \u00e1rea de Customer Success<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1473\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1473\"><p>Todo astronauta precisa conhecer a nave antes da decolagem. Descubra como a \u00e1rea de CS funciona, qual \u00e9 o seu papel e quais compet\u00eancias desenvolver para construir uma carreira s\u00f3lida.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1474\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1474\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 4 \u00b7 Entrando em \u00f3rbita: A Jornada do Cliente mapeada<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1474\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1474\"><p>Agora \u00e9 hora de colocar a miss\u00e3o em pr\u00e1tica. Aprenda a conduzir o cliente por todas as etapas da jornada, sabendo como gerar valor em cada momento da experi\u00eancia.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1475\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1475\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 5 \u00b7 Base de controle: processos internos que garantem o sucesso<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1475\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1475\"><p>Toda miss\u00e3o precisa de uma base s\u00f3lida.<span style=\"font-weight: 400;\"> Estruture processos que tornem Customer Success mais previs\u00edvel, consistente e escal\u00e1vel.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1476\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1476\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 6 \u00b7 Estabilidade da nave: M\u00e9tricas para um voo seguro<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1476\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1476\"><p>Para manter a nave est\u00e1vel, \u00e9 preciso monitorar constantemente a rota.<span style=\"font-weight: 400;\"> Transforme m\u00e9tricas em decis\u00f5es estrat\u00e9gicas, monitorando a sa\u00fade da opera\u00e7\u00e3o e ajustando o curso quando necess\u00e1rio.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1477\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1477\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 7 \u00b7 Turbinando a velocidade: Como escalar CS sem perder qualidade<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1477\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1477\"><p>Nem toda miss\u00e3o exige a mesma velocidade.<span style=\"font-weight: 400;\"> Aprenda a priorizar recursos, personalizar quando necess\u00e1rio e atender mais clientes sem perder qualidade.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1478\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1478\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 8 \u00b7 Manuten\u00e7\u00e3o em voo: Garantindo uma jornada cont\u00ednua<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1478\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1478\"><p>O trabalho n\u00e3o termina ap\u00f3s a decolagem.<span style=\"font-weight: 400;\"> Maximize continuamente o valor entregue ao cliente, fortalecendo reten\u00e7\u00e3o, expans\u00e3o e relacionamentos estrat\u00e9gicos ao longo do tempo.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5afb4f64 elementor-widget elementor-widget-heading\" data-id=\"5afb4f64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">\u2726 Extras da NASA \u2014 conte\u00fado b\u00f4nus, al\u00e9m dos m\u00f3dulos principais<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-420ecd4a elementor-widget elementor-widget-accordion\" data-id=\"420ecd4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1101\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1101\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 9 | Extras da NASA \u2013 Simula\u00e7\u00f5es de voo: Lidando com desafios reais<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1101\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1101\"><p>Toda miss\u00e3o traz desafios inesperados.<span style=\"font-weight: 400;\"> Explore situa\u00e7\u00f5es reais e estudos de caso para enfrentar turbul\u00eancias e resolver desafios com confian\u00e7a.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1102\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1102\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 10 | Extras da NASA \u2013 Ferramentas de bordo: Dicas valiosas para o dia a dia na era da IA<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1102\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1102\"><p>Um copiloto nunca dispensa boas ferramentas.<span style=\"font-weight: 400;\"> Otimize sua rotina com recursos, templates e dicas pr\u00e1ticas para ganhar efici\u00eancia no dia a dia de Customer Success.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1103\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1103\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 11 | Extras da NASA \u2013 Defini\u00e7\u00e3o de rotas: Metas e recompensas em CS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1103\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1103\"><p>Toda equipe precisa de uma rota clara para chegar mais longe.<span style=\"font-weight: 400;\"> Construa metas claras e motivadoras, criando programas de reconhecimento e recompensas que impulsionam o desempenho e o engajamento da equipe de Customer Success.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1104\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1104\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dulo 12 | Extras da NASA \u2013 Navega\u00e7\u00e3o avan\u00e7ada: CS vs CX<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1104\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1104\"><p>Conhecer toda a miss\u00e3o tamb\u00e9m significa entender quem est\u00e1 ao seu lado.<span style=\"font-weight: 400;\"> Compreenda como Customer Success e Customer Experience se complementam e qual \u00e9 o papel estrat\u00e9gico de cada \u00e1rea na experi\u00eancia do cliente.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>METODOLOGIA MISS\u00c3O DE SUCESSO Decole sua carreira em Customer Success. Acelere sua vida profissional e sua remunera\u00e7\u00e3o com o m\u00e9todo de quem j\u00e1 fez isso em 3 continentes. Entrar na lista de espera \u2192 Vagas limitadas. Primeiros inscritos t\u00eam condi\u00e7\u00f5es especiais. Resultados reais Depoimentos de quem decolou Play Play Play Play Quem j\u00e1 orbitou com [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-197","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/pages\/197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/comments?post=197"}],"version-history":[{"count":97,"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/pages\/197\/revisions"}],"predecessor-version":[{"id":979,"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/pages\/197\/revisions\/979"}],"wp:attachment":[{"href":"https:\/\/csbeyondrevenue.com\/en\/wp-json\/wp\/v2\/media?parent=197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}